Rules, What For? – (Perrow, 1979) « phd monkey

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Rules, What For? – (Perrow, 1979)

Perrow, C. (1979). Complex Organizations: A Critical Essay (2nd ed.). Glenview, IL: Foresman.

Rules protect as well as restrict; coordinate as well as block; channel effectiveness as well as limit it; permit universalism as well as provide sanctuary for the inept; maintain stability as well as retard change; permit diversity as well as restrict it. (Perrow, 1979)

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